Skip to main content

Delivery & Shipping

Delivery & Shipping Delivery & Shipping

  1. Where we ship
  2. Enjoy free shipping offer
  3. Cost of freight
  4. How long will it take for my order to arrive
  5. Tracking my order
  6. Delivering to PO Boxes



 
Contact Us
 
Customer Service Email:
hello@wholesomehub.net.au
 
Customer Service Phone:
1300 NOURISH or 1300 668 747
 
Customer Service Hours:
Monday – Friday, 9.00am to 5.00pm AEST


Where we ship?
Buying from Wholesome Hub is easy and now costs much less with our new Flat Rate Shipping from $7.95 - $9.95 to most places in Australia. With Free Shipping for all orders over $150.00. We also offer International shipping to New Zealand for some products with more products and countries on offer soon. Watch this space.

If you are importing goods into another country, it is your responsibility to be aware that your import regulations and that your goods may attract charges or be delayed by a boarder inspection.  These and any other charges are your responsibility.  To learn about possible restrictions or prohibited goods that your country has please check here on Australia Post International User Guide. 

Back to top
 

Enjoy free shipping offer.
At Wholesome Hub we're happy to ship your order to you freight free if your order is valued at $150.00 or more. Please note Free Freight Shipping is not available in conjunction with any other promotional codes or offer, and does not include shipping to a Post Office Box.

Wholesome Hub’s free freight offer is available to mainland Australian destinations only. Delivery will take between 1 – 10 days depending on the courier or postage service Wholesome Hub has chosen to use. We also reserve the right to choose an alternative shipping service to what was selected during the order process at no extra charge.

Back to top
 

Cost of freight.
The cost of freight is calculated automatically based on the size and weight of your order and based on where your order is being sent. You will be given the opportunity to choose which freight option suits your requirements best and have the chance to review your freight costs before going ahead with your order.

Back to top
 

How long will it take for my order to arrive?
Wholesome Hub will do its best to despatch your order within 1 business day of receipt. We do offer Express and Regular post and courier services which will determine exactly when your order will arrive.

With Express Post, your order should arrive within 1 – 3 business days depending on your location. With Regular Post, your order should arrive within 1 – 10 days from despatch depending on your location.

If you have any questions at all in regards to the delivery of your order, please contact our office.

Back to top
 

Tracking my order.
Once your Wholesome Hub order has been despatched, you will receive a tracking number which you can use to track your order.

Please note, if you have any questions in regards to the delivery of your order we would be happy to assist you. Please send us an email or call our office during business hours.  

 

Tracking of customer orders is based on your chosen postage option.  Please note that for the International Air Mail option once your order leaves our warehouse you will be sent an email that your order has been dispatched but we are unable to track your order or be responsible to replace or refund you if your order goes missing. If this is a concern please choose either Registered Post or Express Courier International which both provide tracking in most countries.  

Back to top
 

Delivering to PO Boxes.
Wholesome Hub is able to send your order to a PO Box address using Australia Post’s eParcel service. However, this service may not always be available depending on your area. We will contact you to discuss alternative address if this is the case.
Back to top


Join Wholesome Hub

We send some seriously healthy, planet friendly and fun emails!